Self-employed workers and independent contractors now qualify for the Pandemic Unemployment Assistance program.
On Monday, Cuomo announced the state would be partnering with Google to create a new website that would help streamline the application process for those still seeking to file a claim.
The website was expected to launch last night, but instead, it launched Friday morning at 7:30.
It can be accessed by going to unemployment.labor.ny.gov.
To sign in, you will need to enter your ny.gov ID information or create a new account.
From there, users will be asked to fill out an application and submit any required documents through a secure online portal.
If you have problems with your current account or issues with creating one, you can call 800-833-3000 for assistance.
Anyone who partially completes their application will be contacted by a service representative within 72 hours.
How does the callback system work?
After applying, a state representative will reach out within 72 hours to complete your claim.
Those who have filed a claim and were told to call the unemployment hotline to complete their application should stop calling and wait to be contacted, according to the Department of Labor.
“Anyone who was already in the process of filing an application, whether by phone or online and was told to call back to complete their claim will not have to call back,” Deanna Cohen, a spokeswoman for the department, said in an email Friday.
A total of 810,000 have filed an unemployment claim as of Thursday, Melissa DeRosa, Cuomo’s top aide, said.
Around 600,000 of those claims have been fully completed and another 200,000 are in partial status.
The state is in the process of completing those claims.
A total of 6,000 people have been contacted under the new call system as of Friday morning, DeRosa said.
I’ve applied using the old site. Should I do so again?
Claims filed using the old website are still being processed and anyone who was told to call the state’s unemployment hotline to complete their application should stop calling.
A representative from the Department of labor will instead contact you within 72 hours.
What’s the best way to apply?
The state is urging all those looking to apply for benefits do so online and wait to be contacted by a representative.
But calls are still be accepted through the state’s unemployment hotline at 888-209-8124.
To better process claims by phone, the state has started fielding calls seven days a week and has implemented a filing system by the last name.
Hours for the call center are Monday thru Friday: 8 a.m. to 7:30 p.m., and Saturday and Sunday from 7:30 a.m. to 8 p.m.
The filing system by the last name goes as:
What do I qualify for?
A number of unemployment benefits have been extended to those who normally would not qualify as a result of the federal Coronavirus Aid, Relief, and Economic Security Act, or CARES Act, a $2.2 trillion stimulus package approved by Congress last month.
New York provides up to $504 a week for unemployment, based on a person’s salary.
Self-employed workers and independent contracts now qualify for the Pandemic Unemployment Assistance program.
But individuals cannot apply for PUA until it is determined they do not qualify for regular unemployment benefits.
That requires an extra step.
First, a person must file a regular unemployment claim through the state’s Department of Labor.
Once it’s determined they do not qualify, they can then apply for PUA through the state.
To apply, visit unemployment.labor.ny.gov.
What else do I get under the CARES Act?
Those who qualify for unemployment benefits will also receive an additional $600 a week from the federal government through July 31.
In addition, the federal government is in the process of sending out a one-time stimulus check to nearly all Americans. Most individuals